Talk to Hostzone
Customer service 24 hours a day, 7 days a week via phone, ticket or email. Our team is always ready to help you with your project and questions.
Phone
+55 (11) 4200-7772
24/7 support
[email protected]
Available 24/7
+55 (11) 4200-7772
Sales and support
Client area
cliente.hostzone.com.br
Invoices, services and tickets
Operating hours
Technical support available 24/7. Commercial service during business hours, Monday to Friday.
Leave a message
Talk to our sales team. We will be happy to answer all your questions. We will get back to you by email or phone.
Who we are
Hostzone offers a broad line of data center services for your business: dedicated servers, colocation, network-level DDoS protection and server virtualization.
We always seek to deliver superior quality to our customers, using cutting-edge technology and professionals who know what they do.
Campina Grande, PB
Hostzone own data center
São Paulo, SP
Presence in Tier III data centers in São Paulo
Top-tier technology in Brazilian data centers
We have our own data center in Campina Grande and presence in Tier III data centers in São Paulo. With a 24/7 on-site team, we guarantee the uptime of our services and fast resolution of any issue.
We connect to the largest carriers in Brazil and worldwide, with egress at the PTT Metro of São Paulo, ensuring low response time (ping) for our servers across the country. All servers also include free, permanent DDoS protection.
Certifications and infrastructure
- 24/7 on-site team
- Free, permanent DDoS protection
- Egress at PTT Metro São Paulo
- Connection to the world’s largest carriers
Frequently Asked Questions
Get your questions answered before ordering. If you do not find the answer here, our team is available 24/7.
Why choose Hostzone?
We are specialists in delivering quality. We operate servers in Brazil, we are always close to our customers and we offer several types of solutions, whatever your need.
Which payment methods are accepted?
We accept the main payment methods: Boleto, Credit Card, Direct Debit, Bank Deposit and Transfer, Cryptocurrencies, InterPag, NuConta and PicPay, plus PayPal and PagSeguro balances.
How long does activation take?
For automatically activated services, your service is released seconds after payment and you receive an email with access details. For special and custom services, activation takes 12 hours. For data center services, 72 hours. Dedicated servers at our data center are installed the same day for orders placed by 3pm.
Where are the servers hosted?
Our infrastructure is in Brazil: own data center in Campina Grande (PB) and Tier III data centers in São Paulo (SP). You can find more details and run network tests by contacting us.
Is there a money-back guarantee?
Yes. We are sure you will love our services, so we offer a full 7-day money-back guarantee. We will be sad to see you go, but we will not ask any questions. Check our terms of service to see which services are covered by the guarantee.
How does support work?
You will have a specialized team ready to help at any time, whatever your problem, doubt or need. Phone, chat, ticket, email or WhatsApp: you choose how to reach us.